What personal information do we collect
Keeping your personal information safe and secure is our priority.
We may collect information about you when you register with us on-line, ask us a question about our products on-line, by phone, or email, or place an order for our products or services.
We may also collect information when you voluntarily complete customer surveys, or provide feedback on our products through our website, or through telephone, email or social media.
Information we may hold about you:-
Why do we collect this information
This policy is reviewed regularly for compliance against UK Legislation:
The EU General Data Protection Regulation 2018 (GDPR)
The EU Privacy and Electronic Communications Regulations 2003 (PECR)
Our Reasons for collecting personal data is:-
The Funk Firm will not actively collect personal information about you unless you voluntarily provide it to us.
You are free to choose not to contact us by email, participate in a survey or to provide any personal information on our website. Your choice to not participate in these on-line activities will not impair your ability to browse our website and to read or download information offered on this site.
How do we use your data
We will passively collect personal data from you simply from your visit to our website. Passive information is collected during your visit to our website. This information is used to help us understand how our site is being used so that we may continually improve its’ context, performance, suitability and usefulness.
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregated information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify an individual.
We also collect information about you to:-
Cookies are used on our website(s) to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used, and to store your details if you select the “Remember Me” option. They are also used after you have logged on as part of that process.
Cookies contain information that is transferred to your computer’s hard drive. They enable us to
The Funk Firm does not sell or transmit, any customers’ personal information, including e-mail addresses, to any organisation for any purpose other than for processing orders placed with us (where necessary)
PLEASE NOTE: Where there is sufficient evidence to suggest that fraud is being perpetrated, The Funk Firm reserves the right to pass identification, such as name, address, email and ISP details, to the relevant authorities.
Duration of the Processing
We only retain your personal data for as long as necessary to fulfil the purposes it was collected for, including any legal, accounting or reporting requirements.
By law we have to keep basic information about our customers for six years for tax purposes.
You have extensive rights under the General Data Protection Regulation, these include the right to:
For further information on your rights please visit the Information Commissioners Office at https://ico.org.uk
Should you wish to exercise any of your rights under the GDPR Policy please direct your enquiry in writing to: The Funk Firm, Unit 4B, Vinalls Business Centre, Nep Town Road, Henfield BN5 9DZ.
Safety and Confidentiality
All personal data you provide to us is stored on our secure servers. We have adopted safety measures which are suited on both a technical and organisational level to avoid the destruction, the loss, the forgery, the adjustment, the non-authorised access or the notification of the personal data by accident to a third party, as well as the non-authorised processing of personal data.
Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confident. We ask you not to share this password with anyone.